List of topics tagged "alerts"

I receive a number of monitors Down alerts when shutting down my server, how to prevent that?


My Windows server takes several minutes to shut down, and I receive multiple Down alerts about services running on it. Is it possible to prevent the alerts from happening? Q: My Windows server runs a number of busy services and takes several minutes to shut down. While it shuts down, I receive many alerts about […]

How to avoid receiving multiple alerts telling that agent is disconnected?


When agent gets disconnected, I receive multiple alerts for every monitor it serves. How to prevent that? Q: When agents running in remote network, stops running, I receive “Agent failed to connect” alerts for every monitor provided by that agent. How to avoid such mass alerts? A: You need to monitor presence of agent in […]

Why SMS sent by email are not delivered?


Why don’t I receive SMS sent via email? Q: I receive SMS sent to my SMS-via-email address when using Outlook, but not using your software. How can I find what’s wrong? A. Let’s check all possible reasons step by step. It is assumed your mobile services provider has sent you email-to-SMS gateway email address (it […]

Why email alerts are not delivered?


Why aren’t my email alerts delivered? Q: I set up email alerts. However, they are silently not delivered. Why can that happen? A: There may be several reasons why email messages are not delivered. Let’s start with sending test email message from Tools -> Settings -> Email Settings page. Proceed to the above settings tab […]

How can I insert host group name into alert message?


How can I insert host group name into alert message? Q: How can I insert host group name into alert message? A: We provide a number of template variables, listed in details on Main parameters tab online help page. We suggest using those variables to make generic text of alerts more informative, for either manual […]

How pop-up notifications can be turned off (for several or all monitors)?


How can I turn off pop-up notifications for several or all monitors? Q: I have added about 70 printers to the “Printers and UPS” group and have set them all to use the “No Alerts” alerting rule. The system tray icon still shows a red mark and pop-up alert when one is down. How do […]

How to set up alerts and reports, if several network cards are installed?


How to set up IPHost alerts/reports, if there are two or more network cards on computer? Q: I have installed IPHostMonitor on a PC with two network cards. One connects to our production network and the other connects to our storage network. My computer is connected to the production network only. I receive notifications from […]

How to send alerts over dial-up line?


How to use dial-up line when working with IPHost alerts? I want to check Internet connectivity problems. Q: Is there any way to connect over a typical modem to get an alert out in case internet connectivity is lost? A: The IPHost itself can not establish modem connection, but you can use an “Execute program” […]

How to get alerted when Windows service changes its state?


Can an alert be sent when a Windows service is stopped and/or started? Q: Can an alert be executed when Windows service changes its state (starts or stops)? A: Yes. You need to create a Windows Service monitor (Windows Service monitoring help) This monitor will be in OK state if service is running and in […]

What is inheritance of Alerts and Alerting Rules?


What is Alerting Rules and Alerts inheritance? Q: Can you explain in more details inheritance of alerts and alerting rules? A: A number of parameters used to create monitors are inherited from other object types. For 4.0.8652 and newer release: The following inheritance rules are in effect (available from a node Alerting tab ) for […]