With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cccaGeneralInfoGroup
Cisco Contact Center Applications General Info Group
1.3.6.1.4.1.9.9.473.2.2.1
The general info group defines the general enterprise contact center application information objects. All application servers will populate these objects.
Back to CISCO-CONTACT-CENTER-APPS-MIB MIB page.
IPHost Network monitor allows you to monitor cccaGeneralInfoGroup on Cisco device via the SNMP protocol. Download IPHost Network Monitor (500 monitors for 30 days, 50 monitors free forever) to start monitoring Cisco switches right now.