Templates: Mail Servers – Microsoft Exchange 2010 Mail server

Monitors included into Mail Servers – MS Exchange 2010 Mail Server template

Monitors from this application template check e-mail services availability and performance data for a Microsoft Exchange 2010 Mail Server (IMAP/IMAPS, POP3/POP3S, SMTP). One of the monitors can send an optional test message via the monitored server. MS Exchange is a popular Microsoft messaging system that includes a mail server, an e-mail program (e-mail client), and groupware applications. More about templates.

Monitors list

Monitors description

IMAP port (enabled by default) Shows if IMAP service answers on specified port. Default is 143.

POP3 port (enabled by default) Shows if POP3 service answers on specified port. Default is 110.

SMTP port (enabled by default) Shows if SMTP service answers on specified port. Default is 25.

Transport Service (enabled by default) Shows if Transport service is alive. The service provides SMTP server and transport stack. On Hub Transport servers, this service is dependent upon the Microsoft Exchange Active Directory Topology service.

MS Exchange 2010 version check Checks if this template is suitable for the host. Disabled by default. This is a match monitor and used only in network discovery. You don’t need to enable it, since is does not check any valuable characteristic.

AD Topology Service Shows if AD Topology service (provides AD topology information to Exchange services) is alive. The service provides Active Directory topology information to Exchange services. If this service is stopped, most Exchange services are unable to start. This service has no dependencies.

Address Book Service Shows if Address Book service is alive. The service  manages client address book connections. This service is dependent upon the Microsoft Exchange Active Directory Topology service.

DB Log Threads Waiting on ‘Information Store’ Waiting database log thread count for ‘Information Store’ DB.

DB Log Threads Waiting on ‘edgetransport’ Waiting database log thread count for ‘edgetransport’ DB.

DB Reads Average Latency on ‘Information Store’ DB Reads Average Latency on ‘Information Store’.

DB Reads Average Latency on ‘Information Store/Mailbox Database’ DB Reads Average Latency on ‘Information Store/Mailbox Database’.

DB Reads Average Latency on ‘edgetransport’ DB Reads Average Latency on ‘edgetransport’.

DB Reads Average Latency on ‘edgetransport/IP Filtering Database’ DB Reads Average Latency on ‘edgetransport/IP Filtering Database’.

DB Reads Average Latency on ‘edgetransport/Transport Mail Database’ DB Reads Average Latency on ‘edgetransport/Transport Mail Database’.

DB Writes Average Latency on ‘Information Store’ DB Writes Average Latency on ‘Information Store’.

DB Writes Average Latency on ‘Information Store/Mailbox Database’ DB Writes Average Latency on ‘Information Store/Mailbox Database’.

DB Writes Average Latency on ‘edgetransport’ DB Writes Average Latency on ‘edgetransport’.

DB Writes Average Latency on ‘edgetransport/IP Filtering Database’ DB Writes Average Latency on ‘edgetransport/IP Filtering Database’.

DB Writes Average Latency on ‘edgetransport/Transport Mail Database’ DB Writes Average Latency on ‘edgetransport/Transport Mail Database’.

IMAP, TLS Shows if IMAP service accepts secure conections, forced TLS.

IMAP, TLS if available Shows if IMAP service accepts conections, TLS or non-secure.

IMAP, non-secure connection Shows if IMAP service accepts non-secure connections on specified port.

IMAP4 Service Shows if IMAP4 service is alive. The service provides IMAP4 service to clients. If this service is stopped, clients won’t be able to connect to this computer using the IMAP4 protocol. This service is dependent upon the Microsoft Exchange Active Directory Topology service.

IMAPS Shows if IMAP service accepts SSL-encrypted connections on specified port.

IMAPS port Shows if IMAP service answers on specified port. Default is 993.

Information Store Service Shows if Information Store service is alive. The service manages the Exchange Information Store. This includes mailbox databases and public folder databases. If this service is stopped, mailbox databases and public folder databases on this computer are unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. This service is dependent on the RPC, Server, Windows Event Log, and Workstation services.

Mail Submission Service Shows if Mail Submission service is alive. The service submits messages from the Mailbox server to Exchange 2010 Hub Transport servers. This service is dependent upon the Microsoft Exchange Active Directory Topology service.

Mailbox Replication Service Shows if Mailbox Replication service is alive. The service processes mailbox moves and move requests. This service is dependent upon the Microsoft Exchange Active Directory Topology and Net.Tcp Port Sharing service.

Messages Queued for Submission Messages queued for submission performance counter indicates the number of messages in the mailbox store that are ready to be sent and are waiting to be submitted to a transport server.

POP3 Service Shows if POP3 service is alive. The service provides POP3 service to clients. If this service is stopped, clients can’t connect to this computer using the POP3 protocol. This service is dependent upon the Microsoft Exchange Active Directory Topology service.

POP3, TLS Shows if POP3 service accepts secure connections, forced TLS.

POP3, TLS if available Shows if POP3 service accepts connections, TLS or non-secure.

POP3, non-secure connection Shows if POP3 service accepts non-secure connections on specified port.

POP3S Shows if POP3 service accepts SSL-encrypted connections on specified port.

POP3S port Shows if POP3 service answers on specified port. Default is 995.

RPC Averaged Latency RPC Averaged Latency performance counter shows the remote procedure call (RPC) latency, in milliseconds, averaged for the past 1,024 packets. The maximum value of the RPC Averaged Latency performance counter should be less than 50 milliseconds at all times.

RPC Requests RPC Requests performance counter indicates the number of MAPI remote procedure call (RPC), or client, requests that are currently being processed by the Microsoft Exchange Information Store service. The average value of the RPC Requests performance counter should be under 30 at all times.

Replication Receive Queue Size Replication receive queue size performance counter indicates the number of replication messages in the public store that have been delivered to the store but are waiting in the receive queue to be processed.

Replication Service Shows if Replication service is alive. The service provides replication functionality for mailbox databases on Mailbox servers in a database availability group (DAG) and database mount functionality for all Mailbox servers. This service is dependent upon the Microsoft Exchange Active Directory Topology service.

SMTP, TLS Shows if SMTP service accepts secure connections, forced TLS.

SMTP, TLS if available Shows if SMTP service accepts connections, TLS or non-secure.

SMTP, TLS if available, test message Shows if SMTP service accepts connections, TLS or non-secure. Sends a test message.

SMTP, non-secure connection Shows if SMTP service accepts non-secure connections on specified port.

Server Too Busy / sec Client: RPCs Failed: Server Too Busy / sec count.

Service Host Shows if Service Host service is alive. Provides a host for several Exchange services. On internal server roles, this service is dependent upon the Microsoft Exchange Active Directory Topology service. On Edge Transport servers, this service is dependent upon the Microsoft Exchange ADAM service.

System Attendant Service Shows if System Attendant service is alive. The service forwards directory lookups to a global catalog server for legacy Outlook clients, generates e-mail addresses and OABs, updates free/busy information for legacy clients, and maintains permissions and group memberships for the server. If this service is disabled, any services that explicitly depend on it will fail to start. This service is dependent on the RPC, Server, Windows Event Log, and Workstation services.

Templates overview

IPHost Network Monitor provides application templates (or just “templates” later in document), to create multiple relevant monitors in only a few clicks. Templates facilitate adding typical monitors sets; this can be particularly useful in case of big networks, when creating same-type monitors for many same-type devices is a common task. Application templates are sets of monitors that can be added, using specific predefined parameters, for a given host at once. The said set, added for given host, is displayed as a separate node in tree view pane, and is named application.

There are predefined templates; user can as well generate templates of their own – either out of existing monitors, or by cloning a predefined template. User-added template definitions are saved in XML files and can thus be conveniently augmented or applied to specific needs.