With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cccaCgEntry
Cisco Contact Center Applications Cg Entry
1.3.6.1.4.1.9.9.473.1.3.7.1
Each CG entry represents an enterprise contact center application CTI gateway functional component configured and enabled on the server. The CTI gateway is the solution integration point for desktop CTI clients. The objects in each CG entry provide configuration and component status information.
Back to CISCO-CONTACT-CENTER-APPS-MIB MIB page.
IPHost Network monitor allows you to monitor cccaCgEntry on Cisco device via the SNMP protocol. Download IPHost Network Monitor (500 monitors for 30 days, 50 monitors free forever) to start monitoring Cisco firewalls right now.