With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cccaDialerBusyCustomerPorts
Cisco Contact Center Applications Dialer Busy Customer Ports
1.3.6.1.4.1.9.9.473.1.3.10.1.12
The dialer busy customer ports object is a count of the number of ports currently in use for customer calls. The port is the unit on the dialer that places calls to reserve agents and to contact customers.
Back to CISCO-CONTACT-CENTER-APPS-MIB MIB page.
IPHost Network monitor allows you to monitor cccaDialerBusyCustomerPorts on Cisco device via the SNMP protocol. Download IPHost Network Monitor (500 monitors for 30 days, 50 monitors free forever) to start monitoring Cisco mobile switches right now.
