With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cccaDialerBusyReservationPorts
Cisco Contact Center Applications Dialer Busy Reservation Ports
1.3.6.1.4.1.9.9.473.1.3.10.1.13
The dialer busy reservation ports object tracks how many ports are currently busy reserving agents. The port is the unit on the dialer that places calls to reserve agents and to contact customers.
Back to CISCO-CONTACT-CENTER-APPS-MIB MIB page.
IPHost Network monitor allows you to monitor cccaDialerBusyReservationPorts on Cisco device via the SNMP protocol. Download IPHost Network Monitor (500 monitors for 30 days, 50 monitors free forever) to start monitoring Cisco multiplexers right now.