With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cccaEventOriginatingProcessName
Cisco Contact Center Applications Event Originating Process Name
1.3.6.1.4.1.9.9.473.1.4.6
Each enterprise contact center application functional component includes one or more operating system processes, each of which performs a specific function. The event originating process object identifies the name of the application process that generated this notification.
Back to CISCO-CONTACT-CENTER-APPS-MIB MIB page.
IPHost Network monitor allows you to monitor cccaEventOriginatingProcessName on Cisco device via the SNMP protocol. Download IPHost Network Monitor (500 monitors for 30 days, 50 monitors free forever) to start monitoring Cisco wireless switches right now.