With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cccaEventText
Cisco Contact Center Applications Event Text
1.3.6.1.4.1.9.9.473.1.4.11
The event text is the full text of the notification. This text includes a description of the event that was generated, component state information and potentially a brief description of administrative action that may be necessary to correct the condition that caused the event to occur.
Back to CISCO-CONTACT-CENTER-APPS-MIB MIB page.
IPHost Network monitor allows you to monitor cccaEventText on Cisco device via the SNMP protocol. Download IPHost Network Monitor (500 monitors for 30 days, 50 monitors free forever) to start monitoring Cisco optical switches right now.