With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cccaIcmNotificationInfoGroup
Cisco Contact Center Applications Icm Notification Info Group
1.3.6.1.4.1.9.9.473.2.2.13
The ICM notification info group defines the enterprise contact center application 'Cisco Unified Intelligent Contact Management' and 'Cisco Unified Contact Center' (Enterprise and Hosted) notification objects.
Back to CISCO-CONTACT-CENTER-APPS-MIB MIB page.
IPHost Network monitor allows you to monitor cccaIcmNotificationInfoGroup on Cisco device via the SNMP protocol. Download IPHost Network Monitor (500 monitors for 30 days, 50 monitors free forever) to start monitoring Cisco routers right now.