With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cccaInstanceName
Cisco Contact Center Applications Instance Name
1.3.6.1.4.1.9.9.473.1.2.1.1.2
The instance name is the configured textual identification for the enterprise contact center application instance.
Back to CISCO-CONTACT-CENTER-APPS-MIB MIB page.
IPHost Network monitor allows you to monitor cccaInstanceName on Cisco device via the SNMP protocol. Download IPHost Network Monitor (500 monitors for 30 days, 50 monitors free forever) to start monitoring Cisco firewalls right now.