Cisco Contact Center Applications Pim Entry

1.3.6.1.4.1.9.9.473.1.3.6.1

Each PIM entry represents an enterprise contact center application peripheral interface manager functional component configured on the server. The PIM component provides an interface between the enterprise contact center application and a telephony switch: a private branch exchange (PBX), an automatic call distributor (ACD) or a voice response unit (VRU). The objects in each PIM entry provide PIM type information, the current status of the PIM functional component and the host name of the telephony switch it interfaces.