Cisco Contact Center Applications Router DB Worker Enabled

1.3.6.1.4.1.9.9.473.1.3.1.1.10

The router database worker enabled object indicates whether a database worker process has been configured and is a part of this contact center application deployment. A database worker provides an interface to an external database from which data may be retrieved and used as input to call scripting logic, or, that logic which controls how a customer call is handled (routed).