cccaRouterEntry - Cisco Contact Center Applications Router Entry - CISCO-CONTACT-CENTER-APPS-MIB

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cccaRouterEntry

Cisco Contact Center Applications Router Entry
1.3.6.1.4.1.9.9.473.1.3.1.1

Each router entry represents an enterprise contact center application router functional component configured on the server. The router component provides intelligent routing of inbound contacts, e.g. voice calls, to contact center agents. The objects in the router entry provide information in three areas: 1) identify which part of the fault tolerant duplex pair this component represents and which server is its duplex pair, 2) provide health instrumentation that indicates the component's status and load and 3) supply a count of NIC subcomponents configured and enabled on this router component.

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