With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cmmcaCmAggAvgCallInQueueTime
Cisco Multi-Modal Contact Applications Cm Agg Average Call In Queue Time
1.3.6.1.4.1.9.9.664.1.6.2.1.18
The average call time in queue since application start time specified by cmmcaStartTime.
Back to CISCO-MMODAL-CONTACT-APPS-MIB MIB page.
IPHost Network monitor allows you to monitor cmmcaCmAggAvgCallInQueueTime on Cisco device via the SNMP protocol. Download IPHost Network Monitor (500 monitors for 30 days, 50 monitors free forever) to start monitoring Cisco multiplexers right now.
