Cisco Multi-Modal Contact Applications Local Device Type

1.3.6.1.4.1.9.9.664.1.1.9

This Object defines the type of device. Expert Advisor devices are typically classified into runtime or reporting. runtime : A runtime device typically has multiple services of types such as ContactManager(cm), ResourceManager(rm), WorkAssigner(wa), ICM Gateway(icmgw), Resource Desktop Adapter(rda), Reporting Adapter(ra) to process incoming calls and communicate the information to reporting device over a message bus. reporting : A reporting device typically has Reporting Subsystem(rs) services. It communicates with runtime device over a message bus, receives call processing information and stores them in a database. other : This device is neither runtime or reporting.