Cisco Multi-Modal Contact Applications Ra Table

1.3.6.1.4.1.9.9.664.1.6.7

This table describes Reporting Adapter (RA) services configured on this Device. Reporting adapters listen to event stream that are produced by runtime components. They then take those events, convert them as appropriate (for example, converting them to a particular version of a schema or applying a security policy of what data can be sent to the reporting database) and then send a new message to the Reporting Subsystem service. This message is sent using durability and persistence to ensure that the message will get to the Reporting Subsystem (RS). Reporting Adapters run on the same Device as the runtime components that they are monitoring. This is because the events that are being produced are delivered on a best-effort basis, and being on the same Device (and in the same JVM) ensures that the adapter will receive the event. This table has a sparse dependent relationship with cmmcaServiceTable and hence uses its index.