With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cmmcaRmRtAgentsNoQueue
Cisco Multi-Modal Contact Applications Rm Rt Agents No Queue
1.3.6.1.4.1.9.9.664.1.6.1.1.6
The real Time indicator of the number of agents currently unallocated in any queue (most likely a configuration error).
Back to CISCO-MMODAL-CONTACT-APPS-MIB MIB page.
IPHost Network monitor allows you to monitor cmmcaRmRtAgentsNoQueue on Cisco device via the SNMP protocol. Download IPHost Network Monitor (500 monitors for 30 days, 50 monitors free forever) to start monitoring Cisco optical switches right now.