With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cmmcaRmRtAgentsOnCalls
Cisco Multi-Modal Contact Applications Rm Rt Agents On Calls
1.3.6.1.4.1.9.9.664.1.6.1.1.2
The real Time indicator of the number of agents currently on calls.
Back to CISCO-MMODAL-CONTACT-APPS-MIB MIB page.
IPHost Network monitor allows you to monitor cmmcaRmRtAgentsOnCalls on Cisco device via the SNMP protocol. Download IPHost Network Monitor (500 monitors for 30 days, 50 monitors free forever) to start monitoring Cisco firewalls right now.