With IPHost Network Monitor you can run simple snmp requests against a Cisco device in your network.
cmmcaRsIntContactDetailRecords
Cisco Multi-Modal Contact Applications Rs Interval Contact Detail Records
1.3.6.1.4.1.9.9.664.1.6.8.1.10
Total number of ContactDetailRecords written to the database by the Reporting Server during the last interval specified by the corresponding cmmcaServiceIntPeriod in cmmcaServiceTable.
Back to CISCO-MMODAL-CONTACT-APPS-MIB MIB page.
IPHost Network monitor allows you to monitor cmmcaRsIntContactDetailRecords on Cisco device via the SNMP protocol. Download IPHost Network Monitor (500 monitors for 30 days, 50 monitors free forever) to start monitoring Cisco routers right now.